Privacy Policy
Last updated: 14 May 2026
This Privacy Policy explains how Elorian Communications (“we”, “us”, or “our”) collects, uses, stores, and protects personal information when you visit or use our website www.thospitality.net, including any forms, newsletter signups, contact requests, or other services available through the website.
By using our website, you agree to the collection and use of your information as described in this Privacy Policy.
1. Who we are
This website is operated by:
Elorian Communications Ltd.
302 Dalston Lane, Unit 3,
E8 1JG, London, United Kingdom.
newsdesk@thospitality.net
For questions about this Privacy Policy or how we handle personal information, please contact us at newsdesk@thospitality.net
2. Information we collect
We may collect the following types of information:
Information you provide directly
This may include:
- Name
- Email address
- Phone number
- Messages you send through contact forms
- Newsletter preferences
- Any other information you choose to provide
Information collected automatically
When you visit our website, we or our service providers may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages viewed
- Date and time of visit
- Referring website
- Cookie identifiers
- Approximate location based on IP address
- Website usage and interaction data
Our website may use cookies and similar technologies for essential website functions, security, performance, analytics, and other purposes. Cookies are small pieces of data stored on a visitor’s browser and may be required for core site functionality.
3. How we use your information
We may use your personal information to:
- Provide and operate our website
- Respond to enquiries or contact requests
- Process bookings, purchases, payments, or orders
- Send newsletters or marketing communications, where permitted
- Manage customer accounts or memberships
- Improve our website, services, and user experience
- Monitor website performance and security
- Prevent fraud, abuse, or unauthorized access
- Comply with legal, tax, accounting, or regulatory obligations
- Enforce our terms, policies, or agreements
4. Newsletter and marketing communications
If you sign up to our newsletter or agree to receive marketing communications, we may use your name and email address to send you updates, offers, promotions, news, or other information about our products or services.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at newsdesk@thospitality.com
5. Cookies and similar technologies
Our website may use cookies and similar technologies to:
- Keep the website secure
- Enable essential website functionality
- Remember your preferences
- Understand how visitors use our website
- Improve website performance
- Support marketing, advertising, or analytics, where applicable
Some cookies are essential and are required for the website to function properly. Other cookies, such as analytics or advertising cookies, may be non-essential and may require your consent depending on your location.
You can manage cookie preferences through our cookie banner, your browser settings, or any privacy tools available on our website.
6. How we share your information
We do not sell your personal information.
We may share your information with trusted third parties where necessary to operate our website and provide our services, including:
- InMotion Hosting, our website hosting and platform provider
- Email marketing providers
- Booking or reservation systems
- Delivery or fulfilment providers
- Analytics providers
- Customer support tools
- Professional advisers, such as accountants or lawyers
- Regulators, authorities, or law enforcement where required by law
These third parties may only access personal information where needed to perform their services or where legally required.
7. Wix and website hosting
Our website is hosted on the Wix platform. Wix provides us with the online platform that allows us to present our website, collect information through forms, process certain transactions, and operate our online services.
Your information may be stored through Wix’s data storage, databases, and applications. Wix processes information in accordance with its own privacy and data processing terms. Wix states that its Data Processing Agreement is a public and binding document between Wix and its users regarding the processing of personal data.
8. International data transfers
Because we use Wix and other third-party service providers, your personal information may be stored or processed in countries outside your country of residence. Where required, we take appropriate steps to ensure your personal information receives a suitable level of protection.
9. How long we keep your information
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Provide our services
- Respond to enquiries
- Maintain business records
- Comply with legal, tax, or accounting requirements
- Resolve disputes
- Enforce agreements
When information is no longer needed, we will delete, anonymize, or securely store it as required by applicable law.
10. Your privacy rights
Depending on where you live, you may have rights over your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing
- Withdraw consent, where processing is based on consent
- Opt out of marketing communications
- Request a copy of your personal information
- Complain to a data protection authority
To exercise your rights, contact us at newsdesk@thospitality.net
11. Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, or electronic storage system is completely secure. We cannot guarantee absolute security of your information.
12. Children’s privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
13. Links to other websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to read their privacy policies before providing personal information.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
15. Contact us
For questions about this Privacy Policy or how we handle personal information, contact us at:
Elorian Communications Ltd.
302 Dalston Lane, Unit 3,
E8 1JG, London, United Kingdom.
newsdesk@thospitality.net